What is WCAG?

The Web Content Accessibility Guidelines (WCAG) are internationally recognized standards developed by the World Wide Web Consortium (W3C). They define how to make web content accessible to people with disabilities, including blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, photosensitivity, and cognitive limitations.

Conformance levels

Legal context

The U.S. Department of Justice's April 2024 Title II rule requires state and local governments (including public universities) to conform to WCAG 2.1 Level AA by April 24, 2026 for entities with 50,000+ population. UA must meet this deadline for all web content and mobile applications.

The POUR principles

WCAG is organized around four foundational principles. Content must be:

Perceivable

Information must be presentable in ways users can perceive.

  • Text alternatives for images
  • Captions for audio/video
  • Sufficient color contrast
  • Resizable text without loss of function

Operable

Interface components must be navigable and usable.

  • Keyboard accessible
  • Enough time to read content
  • No seizure-triggering content
  • Clear navigation mechanisms

Understandable

Information and operation must be comprehensible.

  • Readable text
  • Predictable page behavior
  • Input assistance for forms
  • Error identification and suggestions

Robust

Content must work across technologies and assistive tools.

  • Valid, well-formed markup
  • Proper ARIA usage
  • Compatible with current and future tools
  • Status messages for screen readers

What's new in WCAG 2.2

WCAG 2.2 was published in October 2023 and adds 9 new success criteria. While Title II currently references WCAG 2.1, UA is aligning to 2.2 for best practice. Here are the new AA-level requirements:

2.4.11 Focus Not Obscured (Minimum) — Level AA

Requirement: When a component receives keyboard focus, it is not entirely hidden by other content (like sticky headers or modals).

Why it matters: Users navigating by keyboard need to see what's focused. Sticky navigation bars and cookie banners often cover focused elements.

How to comply:

2.4.12 Focus Not Obscured (Enhanced) — Level AAA

Requirement: No part of the focused element is hidden by author-created content.

2.4.13 Focus Appearance — Level AAA

Requirement: Focus indicators must have sufficient size and contrast.

2.5.7 Dragging Movements — Level AA

Requirement: Any functionality that uses dragging must have a single-pointer alternative.

Why it matters: Users with motor disabilities, tremors, or those using switch devices cannot perform drag operations.

How to comply:

2.5.8 Target Size (Minimum) — Level AA

Requirement: Touch targets must be at least 24×24 CSS pixels, or have sufficient spacing.

Why it matters: Small touch targets are difficult for users with motor impairments, tremors, or limited dexterity.

How to comply:

3.2.6 Consistent Help — Level A

Requirement: If a page provides help mechanisms (contact info, chat, FAQ), they appear in the same relative order across pages.

Why it matters: Users with cognitive disabilities rely on consistent patterns to find help.

How to comply:

3.3.7 Redundant Entry — Level A

Requirement: Don't require users to re-enter information they've already provided in the same process.

Why it matters: Redundant entry creates barriers for users with cognitive disabilities and motor impairments.

How to comply:

3.3.8 Accessible Authentication (Minimum) — Level AA

Requirement: Authentication processes must not rely on cognitive function tests (like remembering passwords or solving puzzles) unless alternatives are provided.

Why it matters: CAPTCHAs, password recall, and puzzle-based verification exclude users with cognitive disabilities.

How to comply:

3.3.9 Accessible Authentication (Enhanced) — Level AAA

Requirement: No cognitive function test for authentication, with no exceptions for object recognition.

Removed from WCAG 2.2

One success criterion was removed:

High-priority checklist for UA

Based on WebAIM Million data and common issues at universities, focus on these first:

Most common failures

Issue WCAG criteria Prevalence
Low contrast text 1.4.3 Contrast (Minimum) 83% of pages
Missing image alt text 1.1.1 Non-text Content 55% of pages
Empty links 2.4.4 Link Purpose 50% of pages
Missing form labels 1.3.1 Info and Relationships 46% of pages
Empty buttons 2.4.4 Link Purpose 28% of pages
Missing document language 3.1.1 Language of Page 18% of pages

Data source: WebAIM Million 2024 annual report

Resources