Service promise

The Accessibility Program Office coordinates requests with Arizona Digital, DRC, UCATT, Procurement, and partner teams. Submit a request and we will respond within two business days with next steps.

You don't need perfect language or to know the rules before reaching out—plain-language descriptions of what you're seeing are enough.

How can we help?

Use this quick map to choose the right form, or try our interactive decision guide or accessibility wizard to find exactly what you need.

Not sure which option to pick?

Review my digital content

Websites, apps, documents, or media that need accessibility feedback.

Request consultation

Procurement & vendor access

Need help evaluating VPATs or adding accessibility clauses?

View procurement hub

Report a barrier

Let us know about inaccessible experiences so we can respond quickly.

Submit barrier report

Quick reference cards

Download printable cheat sheets for Word, PowerPoint, email, and more.

Get quick guides

Service catalog & SLAs

Service Owner SLA Notes
Accessibility consultation Accessibility PMO + Arizona Digital Respond in 2 business days, meeting within 5 Includes web, app, document reviews
Captioning & ASL scheduling UCATT + DRC Standard: 3 business days; rush: as available Provide event/course info and media length
Procurement accessibility review Procurement + Accessibility QA 10 business days for first response Requires VPAT, vendor contact, use cases
Barrier response Accessibility PMO + DRC Initial response within 2 business days Escalate critical issues immediately

See the detailed SLA matrix in service levels.

Office hours & drop-ins

Check the training calendar for links.

Feedback

After your consultation, complete the follow-up survey to help us improve. Email accessibility@arizona.edu for urgent questions.

Students will not get in trouble for reporting barriers or asking questions—it simply helps us fix what's not working.