How can we help?

Need a review, have a question, or hit a barrier? We're here to help—no expertise required.

We typically respond within 2 business days

Our promise to you

You don't need to know the right terms or rules before reaching out. Just describe what you're working on or what's not working, and we'll take it from there.

Our team coordinates with Arizona Digital, the DRC, UCATT, Procurement, and other campus partners to get you answers quickly.

What do you need?

Pick the option that best fits, or justemail usif you're not sure.

Not sure which to pick?

Review my digital content

Websites, apps, documents, or media that need accessibility feedback.

Request consultation

Procurement & vendor access

Need help evaluating VPATs or adding accessibility clauses?

View procurement hub

Report a barrier

Let us know about inaccessible experiences so we can respond quickly.

Submit barrier report

Assistive technology support

Get help with JAWS, NVDA, VoiceOver, TalkBack, Fusion, ZoomText.

AT coverage guide

Service catalog & SLAs

Service Owner SLA Notes
Accessibility consultation Accessibility PMO + Arizona Digital Respond in 2 business days, meeting within 5 Includes web, app, document reviews
Captioning & ASL scheduling UCATT + DRC Standard: 3 business days; rush: as available Provide event/course info and media length
Procurement accessibility review Procurement + Accessibility QA 10 business days for first response Requires VPAT, vendor contact, use cases
Barrier response Accessibility PMO + DRC Initial response within 2 business days Escalate critical issues immediately

See the detailed SLA matrix inservice levels.

Office hours & drop-ins

Check thetraining calendarfor links.

Feedback

After your consultation, complete the follow-up survey to help us improve. Emailaccessibility@arizona.edufor urgent questions.

Students will not get in trouble for reporting barriers or asking questions—it simply helps us fix what's not working.